nex107 Privacy Policy

1. Introduction and Scope

This Privacy Policy applies to all personal information collected by nex107 through our website (https://nex107.cam), mobile applications, customer support channels, and any other services we provide. This policy covers Indonesian residents who are at least 21 years of age and who use nex107 for online gaming, sports betting, and related entertainment services.

nex107 operates in compliance with international data protection standards and respects the privacy rights of Indonesian players. We implement industry-standard security measures to safeguard your data and maintain transparency about our data handling practices.

2. Information We Collect

2.1 Personal Information You Provide

When you register an account with nex107, we collect the following personal information:

• Identity Information: Full name, date of birth, gender, nationality, and identification documents (Indonesian KTP or passport number)
• Contact Information: Email address, mobile phone number, residential address, postal code, and city
• Financial Information: Bank account details (for BCA, BRI, BNI, Mandiri), e-wallet account information (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, deposit and withdrawal records
• Account Credentials: Username, password (stored in encrypted form), security questions and answers
• Verification Documents: Copies of identification documents, proof of address, proof of payment method ownership submitted during KYC (Know Your Customer) verification

2.2 Information Collected Automatically

When you use nex107 services, we automatically collect certain technical and usage information:

• Device Information: Device type, operating system, browser type and version, screen resolution, device identifiers
• Connection Information: IP address, internet service provider, geographic location (city-level), time zone
• Usage Data: Pages visited, features used, time spent on platform, games played, betting patterns, login/logout times, clickstream data
• Cookies and Tracking Technologies: Session cookies, persistent cookies, local storage, and similar technologies to enhance user experience and platform functionality

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Payment processors (banks and e-wallet providers) to verify transactions and prevent fraud
• Identity verification services to confirm your age and identity during KYC procedures
• Game providers (Pragmatic Play, Evolution Gaming, Microgaming, etc.) regarding game session data and outcomes
• Marketing analytics platforms to measure campaign effectiveness (if you interact with our promotional materials)

3. How We Use Your Information

nex107 uses your personal information for the following purposes:

Purpose	Description
Account Management	Create and maintain your account, verify your identity, process registration and KYC requirements, manage login credentials.
Transaction Processing	Process deposits, withdrawals, and refunds via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, and other payment methods. Verify payment method ownership.
Service Delivery	Provide access to sports betting, casino games, live dealer tables, togel (lottery), sabung ayam (cockfighting), and other gaming services. Process bets and calculate payouts.
Security & Fraud Prevention	Detect and prevent fraud, money laundering, underage gambling, account takeover, and other illegal activities. Monitor for suspicious betting patterns or system abuse.
Customer Support	Respond to inquiries via live chat, email, WhatsApp, and Telegram. Resolve disputes, investigate complaints, and provide technical assistance.
Responsible Gaming	Implement deposit limits, time limits, self-exclusion requests, and reality checks. Identify potential problem gambling behavior and provide support resources.
Marketing & Promotions	Send promotional offers, bonuses, newsletters, and personalized recommendations based on your preferences (with your consent). You may opt out at any time.
Legal Compliance	Comply with legal obligations, regulatory requirements, court orders, and law enforcement requests. Maintain records for audit and licensing purposes.

4. Legal Basis for Processing

nex107 processes your personal data based on the following legal grounds:

• Contractual Necessity: Processing is necessary to perform our contract with you (providing gaming services, processing transactions, managing your account).
• Legal Obligation: Processing is required to comply with laws and regulations, including AML (Anti-Money Laundering) and KYC requirements, age verification, and licensing obligations.
• Legitimate Interest: Processing is necessary for our legitimate business interests, such as fraud prevention, security monitoring, customer support, and platform improvement, balanced against your privacy rights.
• Consent: For marketing communications and optional data collection, we obtain your explicit consent, which you may withdraw at any time.

5. Data Sharing and Disclosure

5.1 When We Share Your Information

nex107 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your data in the following circumstances:

• Payment Processors: We share necessary financial information with BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, and other payment providers to process your deposits and withdrawals.
• Game Providers: We share session data with game suppliers (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, Ezugi, etc.) to enable game functionality and verify outcomes.
• Identity Verification Services: We share identification documents with trusted KYC verification partners to confirm your age and identity.
• Service Providers: We engage third-party vendors for customer support, data hosting, security monitoring, marketing analytics, and platform maintenance under strict confidentiality agreements.
• Legal Authorities: We disclose information when required by law, court order, regulatory request, or to protect our rights, property, safety, or that of our users.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

5.2 International Data Transfers

Your personal data may be transferred to and processed in countries outside Indonesia where our servers, service providers, or game suppliers are located. These countries may have different data protection laws. When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses and encryption, to protect your information.

6. Data Security Measures

nex107 implements comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

• Encryption: All data transmitted between your device and nex107 servers is protected by 256-bit SSL (Secure Socket Layer) encryption, the same standard used by banks.
• Secure Storage: Personal data is stored on secure servers with access controls, firewalls, and intrusion detection systems. Passwords are hashed and salted using industry-standard algorithms.
• Access Controls: Only authorized nex107 personnel with a legitimate business need can access personal data, under strict confidentiality obligations and audit logging.
• Regular Audits: We conduct regular security audits, vulnerability assessments, and penetration testing to identify and address potential weaknesses.
• Data Minimization: We collect only the data necessary for our stated purposes and retain it only as long as required.
• Incident Response: In the unlikely event of a data breach, we have procedures in place to contain the breach, assess the impact, notify affected users, and report to relevant authorities as required by law.

While we implement strong security measures, please note that no internet transmission or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your login credentials and notifying us immediately if you suspect unauthorized account access.

7. Data Retention

nex107 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

• Active Account Data: Retained for the duration of your account activity plus six months after account closure, to allow for dispute resolution and final transaction settlement.
• Transaction Records: Retained for seven years from the date of transaction to comply with financial regulations, tax laws, and AML requirements.
• KYC Verification Documents: Retained for seven years from account closure to meet regulatory obligations and support potential investigations.
• Marketing Consent Records: Retained for three years from the date of consent withdrawal to demonstrate compliance with marketing regulations.
• Chat and Support Logs: Retained for two years to maintain service quality, train staff, and resolve disputes.

After the retention period expires, we securely delete or anonymize your personal information so it can no longer identify you.

8. Your Privacy Rights

As a nex107 user, you have the following rights regarding your personal information:

• Right to Access: You can request a copy of the personal data we hold about you, including account details, transaction history, and verification documents.
• Right to Rectification: You can request correction of inaccurate or incomplete personal information. Update your profile directly through your account dashboard or contact support.
• Right to Erasure: You can request deletion of your personal data, subject to legal retention obligations (e.g., financial records, AML compliance). Account closure results in data deletion after the required retention period.
• Right to Restriction: You can request temporary restriction of processing your data in certain circumstances, such as while we verify data accuracy or investigate a dispute.
• Right to Data Portability: You can request your personal data in a structured, machine-readable format to transfer to another service provider.
• Right to Object: You can object to processing based on legitimate interests or direct marketing. We will stop processing unless we have compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on consent (e.g., marketing emails), you can withdraw consent at any time by clicking "unsubscribe" or contacting support.

To exercise any of these rights, contact our Data Protection team at [email protected] with your full name, account username, and specific request. We will respond within 30 days. You may also file a complaint with your local data protection authority if you believe your privacy rights have been violated.

9. Cookies and Tracking Technologies

nex107 uses cookies and similar technologies to enhance your experience, analyze platform usage, and deliver personalized content. Types of cookies we use:

• Essential Cookies: Necessary for platform functionality, login authentication, security, and session management. These cannot be disabled without impairing core services.
• Performance Cookies: Collect anonymous data on how users interact with nex107, including pages visited, time spent, and error messages, to improve platform performance.
• Functional Cookies: Remember your preferences (language, display settings, favorite games) to provide a personalized experience.
• Marketing Cookies: Track your interaction with promotional content and measure the effectiveness of campaigns. Used only with your consent.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent you from using certain nex107 features.

10. Children's Privacy

nex107 services are strictly for adults aged 21 and over. We do not knowingly collect personal information from individuals under 21 years of age. During registration, we verify age through identification documents. If we discover that we have inadvertently collected data from a minor, we will immediately delete the account, erase the data, and forfeit any associated funds. Parents or guardians who believe their child has registered an account should contact us immediately at [email protected].

11. Third-Party Links

The nex107 website may contain links to third-party websites, such as game provider sites or payment processor portals. This Privacy Policy does not apply to those external sites. We are not responsible for the privacy practices or content of third parties. We recommend reviewing the privacy policies of any third-party websites you visit.

12. Changes to This Privacy Policy

nex107 may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. When we make significant changes, we will notify you via email, account notification, or a prominent notice on our website. The "Last Updated" date at the top of this policy indicates when the latest revision was made. Your continued use of nex107 services after changes are posted constitutes acceptance of the updated policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or how nex107 handles your personal information, please contact our Data Protection team:

• Email: [email protected] (Subject: Privacy Inquiry)
• Live Chat: Available 24/7 on the nex107 website
• WhatsApp: Available 24/7 (number provided in your account dashboard)
• Telegram: Available 24/7 (link provided in your account dashboard)

Our Indonesian-speaking support team is committed to addressing your privacy concerns promptly and professionally. We aim to respond to all privacy inquiries within 30 days.